Terms of Use – MicroBioLab®

Terms of Use – MicroBioLab®

Last updated: 2025

Official website: https://www.getmicrobiolab.com

Contact: support@getmicrobiolab.com

1. Purpose

These Terms of Use define the rules for accessing and using the MicroBioLab® website, accessible via www.getmicrobiolab.com.
By using this site, you fully accept these terms.

2. Site Access

The site is accessible 24/7, except for maintenance interruptions or force majeure.
MicroBioLab® cannot be held responsible for temporary unavailability.

3. Site Usage

The user agrees to:

  • use the site in accordance with the law,

  • not attempt to compromise the security of the site,

  • not use the site to distribute illegal, defamatory, or malicious content.

Any abusive use may result in the suspension or blocking of access to the site.

4. Site Content

The content of the site (texts, images, products, information) is provided for informational purposes.
Despite the care taken to ensure their accuracy, errors or omissions may exist.

The published information does not in any way replace the advice of a veterinary professional.

5. Customer Account

The creation of a customer account is optional.
By creating an account, the user agrees to provide accurate information and keep it up to date.

They are solely responsible for the confidentiality of their password and all activity carried out from their account.

6. Orders and Payments

Any order placed on the site implies acceptance of the General Terms and Conditions of Sale (GTCS).
Payments are secured and processed by approved payment providers.

In case of suspected fraud, MicroBioLab® reserves the right to suspend or cancel an order.

7. Intellectual Property

All elements of the site (texts, visuals, logos, brand name, structure, design) are the exclusive property of MicroBioLab®.

Any reproduction, copy, or exploitation, in whole or in part, without written authorization is strictly prohibited.

8. Responsibility

MicroBioLab® disclaims all responsibility in case of:

  • improper use of the site,

  • damages resulting from the use of information on the site,

  • hacking, cyber attacks, or external viruses,

  • technical problems beyond its control.

9. External Links

The site may contain links to third-party sites.
MicroBioLab® has no control over these sites and disclaims all responsibility for their content.

10. Personal Data

Data collected via the site is processed in accordance with the current Privacy Policy (GDPR & PIPEDA).

For any request regarding your personal data:
📩 support@getmicrobiolab.com

11. Changes to Terms

MicroBioLab® reserves the right to modify these Terms of Use at any time.
The update date will be indicated at the top of the document.

Users are invited to consult them regularly.

12. Applicable Law

These Terms are subject to:

  • French law for customers in France, Belgium, and Luxembourg,

  • Swiss law for customers located in Switzerland,

  • Canadian provincial law for customers in Canada.

13. Contact

For any questions regarding these Terms of Use:
📩 support@getmicrobiolab.com